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Terms & Conditions

Effective Date: 15 December 2025
Website: www.wayfinderintl.com
Company: Wayfinder International LLC (“Wayfinder,” “we,” “our,” “us”)

1. Acceptance of Terms

By accessing or using this website and/or purchasing any services from Wayfinder International, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Nature of Services

Wayfinder International provides relocation consulting services, including but not limited to:

  • Personalized country and city recommendations

  • Custom research packets

  • Virtual consultations

  • Explanatory guidance on safety, healthcare, lifestyle, and expat considerations

  • Introductions to third-party professionals (realtors, tax specialists, etc.)

  • Concierge-level transition support

 

Wayfinder does not provide:

  • Legal advice

  • Immigration or visa representation

  • Medical, financial, or tax advice

  • Real estate brokerage services

  • Emergency or crisis services

All information is provided for educational and informational purposes only.

3. No Guarantees of Outcome

Relocation is a personal decision with many variables beyond our control.
Wayfinder International does not guarantee:

  • Approval of visas or residency applications

  • Availability of specific medications or specialists

  • Safety or security in any location

  • Accuracy or completeness of third-party information

  • Real estate outcomes, financial outcomes, or personal satisfaction

Recommendations are based on the best available research at the time of service, but conditions may change.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information during questionnaires and consultations

  • Conduct your own independent research before making decisions

  • Verify local laws, visa requirements, and regulations with the appropriate authorities

  • Exercise caution when traveling or relocating

You accept full responsibility for any actions you take based on Wayfinder’s guidance.

5. Payment & Billing

All fees for consultations, reports, advisory services, and concierge services must be paid at the time of booking unless otherwise noted.

Payments are processed via our designated booking or payment platform. Wayfinder does not store full credit card information.

By purchasing a service, you authorize Wayfinder International to charge your selected payment method.

6. Refunds & Cancellations

Please refer to our separate Refund Policy page for detailed information.

Key points:

  • Missed or no-show appointments are non-refundable

  • Rescheduling may be allowed with adequate notice

  • Completed research packets or delivered services cannot be refunded

  • Partial refunds are provided only in accordance with the published refund policy

7. Third-Party Referrals

Wayfinder may introduce you to third-party professionals such as:

  • Realtors

  • Tax advisors

  • Medical or healthcare contacts

  • Legal or financial professionals

  • Local relocation assistants

 

These third parties are independent and not employed or controlled by Wayfinder International.

We do not receive commissions, compensation, or incentives for referrals.

You agree that Wayfinder is not liable for the actions, performance, or advice of any third-party provider.

8. Intellectual Property

All content on this website and in our reports—including text, graphics, research, layouts, and documents—is the intellectual property of Wayfinder International LLC.

You may not:

  • Reproduce

  • Distribute

  • Copy

  • Sell

  • Publish

  • Share publicly

any materials you receive without written permission.

You may use your reports for personal, non-commercial use only.

9. Website Use

You agree not to:

  • Misuse the website

  • Attempt to disrupt or damage the site

  • Attempt unauthorized access

  • Copy or scrape content for commercial use

  • Harass or misuse contact information provided on the site

We reserve the right to block access to users who violate these terms.

10. Disclaimer of Warranties

Wayfinder International provides all services “as is” and “as available.”

We do not warrant that:

  • The website will be uninterrupted or error-free

  • All information will remain current

  • Suggested countries or cities will meet your expectations

You use our website and services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Wayfinder International LLC is not liable for:

  • Financial losses

  • Personal injury

  • Travel mishaps

  • Visa denials

  • Property loss

  • Medical issues

  • Emotional or psychological outcomes

  • Decisions made based on our recommendations

Our total liability for any claim shall not exceed the amount you paid for the service.

 
12. Privacy

Your privacy is important to us.
Please review our Privacy Policy for details on how your data is collected, used, and protected.

13. Changes to Terms

Wayfinder International may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Effective Date.”

Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

14. Contact Information

For questions about these Terms & Conditions, please contact:

Wayfinder International LLC
begin@wayfinderintl.com
www.wayfinderintl.com

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